Plastic windows warranty and guaranteed time
Warranty: (2 years) Warranty is offered on the service done by us. The warranty covers everything, so if there’s a malfunction, we and the manufacturer will cover the cost. Exceptions: poor maintenance, improper usage or external impact (such as a break-in). There’s also an exception if the window wasn’t properly installed, if the installation wasn’t done by us but rather by the customer or a professional hired by the customer, and the malfunction is a direct consequence of the improper installation.
Guaranteed time: (5 years) The manufacturer covers things such as material quality, wind, air, water resistance and insulation. Moreover, if the manufacturer stops the manufacturing of the purchased plastic window or door product, they are still required to provide functioning parts for a fee. The manufacturer guarantees that the product wasn’t flawed when purchased, but they will still offer functioning parts. Guaranteed lifetime starts at the date of delivery.
Installation warranty: (1 year)